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‎11-26-2024 03:06 PM

HP Recommended
Product: HP Pavilion x360 15.6 inch 2-in-1 Laptop PC 15-er0000 (23T75AV)

The left hinge on my laptop is broken.  It started making a clicking noise when I opened it and then it cracked.  It was never dropped and stays in a padded laptop case when not in use.  I read that NUMEROUS people have had this same issue.  Of course, it happens after the warranty runs out.  I am hoping someone will be able to help.

 

Thank you for your time.

 

CAkers

Category:
7 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-27-2024 04:09 AM

HP Recommended

Hi @cakers1970,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that this is a Hardware issue. Since the unit might need repair, I would request you to contact HP Phone support who can schedule a repair as per the warranty and the issue can be fixed.

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎11-27-2024 04:09 AM

HP Recommended

Hi @cakers1970,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that this is a Hardware issue. Since the unit might need repair, I would request you to contact HP Phone support who can schedule a repair as per the warranty and the issue can be fixed.

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No
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