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‎07-05-2022 08:03 PM

HP Recommended
Product: HP ENVY x360 - m6-aq105dx
Operating System: Microsoft Windows 10 (64-bit)

I'm not sure what initiated the issue but it first came about a few days ago but, my left shift key as well as the z x c v keys all don't work anymore. I'm not sure if it was because of a a failed update to windows 11 or a driver update error. I have tried to uninstall and reinstall the keyboard drivers but unfortunately it didn't work. I have to use the on screen keyboard to use any of these keys for now. Any assistance is appreciated.

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2 people had the same question
1 REPLY 1

‎07-05-2022 10:17 PM

HP Recommended

@tgmcknight 

 

Please use a can of compressed air and blow under neath of those keys.

 

Hope this helps.

 

Regards.

BH
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