Left side (border, near keyboard) of my laptop cracked open.

[Paula_28]

Hi, I brought this laptop back in 2019. I forgot the exact details of it, so please bear with me.

Anyway, I was going to close my laptop to give it a rest after my class, and when I closed it, u heard a loud crack. And voila, the side (from top left of keyboard till the back) has cracked. I wasn't able to open it till I slowly tried, as I wanted to see what happened. Apparently, I can't close it now or else the crack will get bigger. Every move makes it bigger, and the stuff inside are bulging. And the cover has lifted up till the center (top part only). 

I have reached the warranty limit of one year. I have read that this is a common issue for HP laptops. Anyone knows how can I fix this or his much does it costs? I badly need it for classes and I can't afford a new laptop.

Thanks! 

[Dilip_18]

Hi@Mark189207,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing issues with the HP Laptop sees crack near the keyboard. I apologize for the Inconvenience. 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. 

Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

Click on this link https://support.hp.com/us-en/contact-hp

For any hardware issue or repair please click on the link Phone Assist Worldwide

Hope this helps! Keep me posted. 

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