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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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@Flummoxed2 , welcome to the forum.
I believe your problem is caused by one or both of the hinges getting damaged. This is the only thing that would cause the symptoms that you describe. I suggest taking the laptop to a qualified computer repair shop. This will assure that no further damage is done.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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