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‎12-20-2022 10:34 AM

HP Recommended
Product: HP Pavilion x360 14 Convertible PC 14-dy1000 (436S6AV)
Operating System: Microsoft Windows 11

Hello Team,

 

While working without lighting on room ,   I've noticed display light emitting out from edge frame of my laptop left top and side corners . Looks like  frame was not fix correctly . I need a advice on what to do with this manufacture default. I've added few images for reference.

 

Need your assistance to get this fixed  at the earliest.

 

Best Regards,

 

Ganesh.3.jpg2.jpg1.jpg

Category:
1 REPLY 1

‎12-24-2022 03:03 AM

HP Recommended

Hi @Ganesh0213,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing display screen issues with your HP Pavilion X360 14 Convertible PC 14-Dy1000 (436S6AV).

 

This could be a hardware issue with the unit and may need repair. 

 

I suggest that you contact HP Service Center in your location from this web link
Note: Select your country from the dropdown,  enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.

 

Hope this helps.
Take care and have a good day.

Rainbow23 - HP Support.
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