Solved: Liquid contact with the keyboard - HP Support Community

Onur35 · ‎10-12-2024

Hello, I bought my product 8 months ago and 3 days ago my hand hit the bottle and spilled liquid on my keyboard. On the first day all the keys were working, on the 2nd day some keys stopped working and today the keys where the liquid was not spilled are gone. How can I solve this problem? I searched and could not find an authorized service. Is there a place where I can buy a keyboard for myself?

erico · ‎10-12-2024

Liquid and electronics are enemies.

The liquid probably fried something.

Unless you bought an HP CarePack that covered any and all damage, you are going to be out of your own pocket for the repair.

The free factory warranty does not cover customer induced damage.

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

View solution in original post

erico · ‎10-12-2024

Liquid and electronics are enemies.

The liquid probably fried something.

Unless you bought an HP CarePack that covered any and all damage, you are going to be out of your own pocket for the repair.

The free factory warranty does not cover customer induced damage.

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

Liquid contact with the keyboard

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