Locked keyboard

[Trinda]

How to unlock the keyboard on a BP laptop 

[Max3Aj]

Hi @Trinda, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
If your HP laptop keyboard is locked and unresponsive, try these solutions:

Check the Lock Key

• If Num Lock, Caps Lock, or Scroll Lock is enabled, turn it off.
• Some HP laptops have an F-Lock or Fn Lock key that might disable keyboard functions.

Use the Function Key (Fn)

• Press Fn + Esc to toggle function keys.
• Press Fn + Num Lock (if applicable).

Restart the Laptop

• Restart your HP laptop to refresh the system.

Check for Physical Issues

• Disconnect any external keyboards or USB devices.
• Clean the keyboard to remove dust or debris.

Enable Keyboard in Settings

• Go to: Control Panel → Device Manager → Keyboards
• If you see a yellow warning symbol, right-click the keyboard, select Enable device, or Update driver.

Disable Filter Keys

• Open Settings → Ease of Access → Keyboard
• Turn off Filter Keys and other accessibility settings.

Try an External Keyboard

• If an external keyboard works, your built-in keyboard may be defective.

Perform a Hard Reset

• Turn off the laptop.
• Disconnect all power sources (charger, battery if removable).
• Hold the power button for 30 seconds.
• Reconnect power and turn on the laptop.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support