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‎11-12-2018 01:51 AM

HP Recommended
Product: HP 17z Notebook, Product number: X4F90AV
Operating System: Microsoft Windows 10 (64-bit)

Failure code: 6AGJ7D-8AM99U-GXGK6K-61ER03. What does this mean?

1 REPLY 1

‎11-12-2018 04:08 AM

HP Recommended

@SpitfyreMk

 

Backup any and all Data that you can!!!

 

If you can and have not made Recovery Media do so???

 

Then replace the Hard Drive.

 

If you need any further assistance we will need the exact model number or product number of your laptop/desktop???

 

HP Notebook PCs - How Do I Find My Model Number or Product Number?

 

https://support.hp.com/us-en/document/c00033108

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

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