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‎01-26-2024 03:00 PM

HP Recommended

I have an HP Envy x360 15m-eu0013dx. I need to Upgrade the RAM to at least 16 GB to run soildworks and CAD for school. I've looked at crucial but it said I couldn't get any updates, but I've also talked to other IT workers and they said I could update it. Online you find very conflicting messages saying you can and can't upgrade the RAM depending on the model.

If anyone has any advice or guidance, or can recommend a product, I would be eternally grateful. I don't know what I'll do if I can't upgrade my laptop, I can't afford a new one.

VidMate
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1 REPLY 1

‎01-26-2024 03:35 PM - edited ‎01-26-2024 03:42 PM

HP Recommended

According to chapter 1 of the service manual, the memory is upgradable.

 

Maintenance and Service Guide (hp.com)

 

Chapter 5 has the memory removal and replacement procedure.

 

You can do this to see how much memory your notebook can support:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

If the notebook supports 32 GB of memory, this should be a compatible 32 GB memory kit according to Crucial:
 
 
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