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HP Recommended
HP Spectre x360 Model 13-4105dx
Microsoft Windows 10 (64-bit)

The battery on my HP Spectre x360 Convertible PC 13-4105dx stopped charging and is now dead.  I am having trouble finding a replacement.  I ordered one off of Amazon and while it looked like the right replacment, the connector had too made leeds.  Mine has only three. Please see photo.  Any help in findingthe correct replacement would be GREATLY appreciated.  Thank you!

Please note the black connectorPlease note the black connectorThe replacements I  have found have the white , larger connectorThe replacements I have found have the white , larger connector

1 REPLY 1
HP Recommended

Maintenance and Service Guide has part number for battery as 789116-005. Hard to tell about the connector in this photo but laptopbatteryexpress is usually reliable.

https://www.laptopbatteryexpress.com/HP-789116-005-Battery-p/hp-pk03xl-789116.htm

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