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‎07-10-2020 05:21 PM

HP Recommended
Product: ENVY 15
Operating System: Microsoft Windows 10 (64-bit)

I received a notification on my laptop in April that said I was eligible for a customer loyalty promotion on a new HP laptop because my current ENVY laptop no longer has the parts available for repair. I cannot find the phone number or even the notification in order to take advantage of the discount.

 

I want to purchase the newest version of the HP ENVY 15, and I would like to use my discount code.

14 people had the same question
1 REPLY 1

‎07-13-2020 12:55 AM

HP Recommended

Hi @Togusa888

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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