Looking for a battery replacement for HP Spectre x360 15-eb0520na

[valerija03]

I recently had to remove my battery as it was quite swollen and was getting very hot, but I have had trouble trying to find a replacement battery.  I have attempted to contact hp but I have a suspicion that the number I called was hijacked by scammers as I started one conversation with a support employee & the conversation cut out and someone else took over offering completely different information. I was told that hp don’t make the parts anymore and that I should just buy a new laptop then  someone else told me that it would cost £340 for a new battery replacement. I am confused about the situation and also desperate for a new battery replacement, if anyone has any suggestions please let me know! thanks

[Paul_Tikkanen]

Below is the link to the service manual for your notebook:

Maintenance and Service Guide HP Spectre x360 15 Convertible PCIMPORTANT! This document is intended ...

Chapter 3, page 19 has the battery part number and description:

Battery (6 cell, 72 WHr, 3.16 AHr, Li-ion; includes cable)    HP part # L68299-005

You can buy a replacement battery from HP at the link below. It is pretty expensive at £105.17.

The HP Parts Store - HP Computer Parts - HP Printer Parts - HP parts - hp batteries - SSD - printhea...

Your other option would be to take your chances on a compatible aftermarket battery that references the HP part number.

Check on Amazon or eBay for example and look for a battery that has at least a 1-year warranty.

Here is a link from HP for how to get the most life out of your notebook's battery:

HP Notebook PCs and Chromebooks - Improving battery performance | HP® Support

I believe that a contributing factor that leads to battery swelling is leaving the notebook plugged in to A/C power 24/7/365 with the battery in a constant 100% charge state.