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- Looking for a hp tpn-i108 laptop keyboard. Are there any int...

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06-28-2018 03:10 PM
Solved! Go to Solution.
Accepted Solutions
06-29-2018 05:34 PM
Thank you for replying,
As I see you have exhausted all possible steps and unfortunately the part is no longer available in HP. I would suggest you could try searching online through eBay, Amazon or other online store which you are comfortable with or you can check locally.
If you are not able to find one then I would suggest you can think of purchasing a new PC.
I hope this answers your question, Let me know if you need any further assistance. I'll be more than glad to help you.
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
If you wish to show appreciation for my efforts,
mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
Regards,
Jeet_Singh
I am an HP Employee
06-29-2018 01:33 PM - edited 06-29-2018 01:34 PM
Thanks for taking an interest in the HP Support Forums! This is a great location to get resolutions and interact with experts from the community. I see from the post that you are having issues with the keyboard not working properly on your HP notebook. No worries, I'll be glad to help you.
Splendid effort and fabulous description of the issue before posting. Kudos to you on that score. You are a valued HP customer and it is paramount to assist you here. I take it as a privilege to share this platform with you.
As you have mentioned in your post that you have tried to plug in the external keyboard and it works fine, this definitely looks like a possible hardware failure with the Internal keyboard.
In this scenario, If you are comfortable replacing the keyboard yourself, you can then visit our HP PartSurfer website to purchase the keyboard or you can contact retail store online or locally.
I hope this answers your question. Let me know if you need any further assistance. I'll be more than glad to help.
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
If you wish to show appreciation for my efforts,
mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
Regards,
Jeet_Singh
I am an HP Employee
06-29-2018 05:34 PM
Thank you for replying,
As I see you have exhausted all possible steps and unfortunately the part is no longer available in HP. I would suggest you could try searching online through eBay, Amazon or other online store which you are comfortable with or you can check locally.
If you are not able to find one then I would suggest you can think of purchasing a new PC.
I hope this answers your question, Let me know if you need any further assistance. I'll be more than glad to help you.
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
If you wish to show appreciation for my efforts,
mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
Regards,
Jeet_Singh
I am an HP Employee