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‎09-26-2024 06:52 PM

HP Recommended
Product: HP ENVY - 17m-ce1013dx
Operating System: Microsoft Windows 11

My daughter's laptop needs a replacement battery. The one it came with swelled with lithium gas and had to be removed and disposed of. Now I am having difficulty locating a replacement. HP's support site is worthless to me. I can't even open a chat to tech support or find an email address. The number on the old battery is LK03XL. I would appreciate any help I can get.

1 REPLY 1

‎09-26-2024 07:51 PM - edited ‎09-26-2024 07:51 PM

HP Recommended

Below is the link to the parts list for your daughter's laptop:

 

HP PartSurfer

 

The battery part number and description is:

 

L09281-855
Assembly-battery 3CELL 52Wh 4.55Ah LI LK

 

HP does not sell the battery you need, so you can do a search by the HP battery part number on Amazon, eBay, laptopbatteryexperess.com, etc., and find a compatible aftermarket battery that references that part number.

 

Your other option would be to contact one of HP's authorized suppliers and see if they have the battery you need.

 

The HP Parts Store | HP Computer Parts | HP Printer Parts | HP parts | hp batteries | SSD | printhea...

 

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