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HP 14-bp0xx
Microsoft Windows 10 (64-bit)

Hello,

 

The mousepad on my laptop has broken and it is definitely a hardware issue, im looking to source a replacement part however have found this impossible. Any suggestions? im from the UK

1 REPLY 1
HP Recommended

@Connor8,

 

I reviewed your post and I understand that you want to replace the touchpad on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

You can purchase all the replacement parts available for your computer from the HP part surfer.

 

Follow the steps in the below article for detailed instructions.

 

https://support.hp.com/us-en/document/c00372736

 

Or else you can contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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