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Locked

‎10-19-2024 04:25 PM

HP Recommended
Product: HP Spectre x360 - 13-ac033dx

Need a shop to replace the usb c ports

 

Category:
1 REPLY 1

‎10-22-2024 12:26 PM - edited ‎10-22-2024 12:27 PM

HP Recommended

Hi @Aletto ,

 

We apologize for the inconvenience, but it seems that the issue needs a hardware repair. I recommend reaching out to our phone support for further assistance.

They can help you with the unit repair or part replacement.

 

I request you talk to HP Phone Support and they will help you to sort it out 

1. Click on this link -  https://support.hp.com/us-en

2. Select the country.

3. Enter the serial number of your device.

4. Select the country from the drop-down.

5. Click on "Show Options".

6. Fill out the web form. A case number and phone number will now populate for you.

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Rachel571 

HP Support

.
Sneha_01- HP support
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