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- Looking for battery replacement of HP Pavilion Gaming - 15-e...

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07-14-2025 12:04 AM
Product: HP Pavilion Gaming - 15-ec1024ax
Operating System: Microsoft Windows 11
Hello Community,
I have been looking battery replacement for My device HP Pavilion Gaming Laptop 15-ec1024ax
because my laptop keep shutting down when I'm turning off the power outlet and the charging percentage doesn't go over 0%
Any suggestions what I can do or I have to change the battery
And which battery I have to change
1 REPLY 1
07-14-2025 07:34 AM
Hi:
Enter your notebook's product number at the link below and it will provide the battery part number and description:
Below is the link to the service manual:
Maintenance and Service Guide HP Pavilion Gaming 15 Laptop PC
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