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Microsoft Windows 10 (64-bit)

I'm in the market for a newer laptop that I'd like to purchase online, but the listing I've found doesn't have the specific model number so that I can doublecheck the specs. They include: 

 

Microprocessor
Intel Pentium Gold 6405U Dual-Core at 2.40GHz
Memory, standard
8GB DDR4-2400 SDRAM (1 x 8 GB)
Video graphics

Intel UHD Graphics

Hard drive
512GB SSD PCIe® NVMe™ M.2 Flash Drive (SSD)
Optical drive
SuperMulti DVD+RW Writer
Display
17.3-inch HD+ SVA WLED-backlit TouchScreen 1600 x 900 Display 
Keyboard
Full-size island-style Backlit Keyboard with numeric keypad
Pointing device
Touchpad with multi-touch gesture support
Wireless connectivity
Realtek® 802.11b/g/n/ac (1x1) Wi-Fi® and Bluetooth® 4.2 Combo
Network interface
Integrated 10/100/1000 GbE Ethernet LAN
Expansion slots
1 Multi-format SD media card reader
External ports
2 USB 3.1 
1 USB 2.0
1 HDMI 1.4b
1 AC Smart pin
1 RJ-45
1 headphone/microphone combo
Weight
5lb
Power supply type
45 W AC power adapter
Battery type

3-cell, 41 Wh Lithium-ion Battery

Up to 10 hours and 45 minutes with HD panel

Webcam
HP TrueVision HD Webcam (front-facing) with integrated digital microphone
Audio features
DTS Studio Sound™ with 2 speakers
Software
Operating system
Windows 10 Home 64
HP apps
HP Connected Photo; HP ePrint; HP Games by WildTangent
Software included
McAfee LiveSafe™
Pre-installed software
CyberLink Power Media Player; CyberLink PowerDirector; Dropbox; Netflix; TripAdvisor

 

Based on some research, my guess is that it is from the 17-by3xxx series, but I'm not sure. The color options were "Oil Slick Black", "Jasmine Blue", Gold, and Rose Gold. I'd like to know the specific model number of the Rose Gold Laptop. The release date is 2020. Does this laptop exist?  I'd appreciate some help.

 

Also, as an aside, I don't do anything graphics intensive with laptops. I use it as a media device, to watch films and shows, and download music to my library. As such, is a dual-core processor enough? The reason I'm upgrading is because I'd like  the SSD space, GbE LAN port, optical drive and backlit keyboard. A 2020 model is preferred for my budget. 

 

Thanks in advance.

2 REPLIES 2
HP Recommended

@LilSweetLin 

 

Please use the following way to find out the model/product of your machine


                    https://support.hp.com/us-en/document/c00033108


Regards.

BH
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HP Recommended

For model 17-by2003ds, does this come with a backlit keyboard?

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