-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Looking for what year this Hp Chromebook was made . HP Chrom...

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
2 REPLIES 2
12-31-2018 12:16 AM
Please check its serial number at its back. For the serial number the typical format is to have the 4th, 5th, and 6th characters to reference when the product was built. The first character is the year date (Y) and the next two (WW), the week in that year it was made.
CCSYWWZZZZ
For example: 703 means year 2017, week 03 means week 3 of January 2017.
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.


***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
12-31-2018 01:22 AM - edited 12-31-2018 01:23 AM
Welcome to the HP Support Community @TEX1966
Look at your serial number. CCSYWWZZZZ
This is how you decrypt it:
- The first two characters are the Country Code.
- The third character is the code of the Supply Site.
- The next three characters are the date of manufacture, the first digit is for the Year the next two for the calendar Week.
- The last four characters are a sequential ID on that particular week.
REO
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.