• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-28-2023 07:15 PM

HP Recommended
Product: 15-DY2037nr
Operating System: Microsoft Windows 10 (64-bit)

Have an HP laptop 15-DY2037nr that fell and cracked the case.  Looking for a source for both the bottom plastic case and the top plastic case (around the keyboard).  The screen and it's plastic enclosure are ok.  I tried a HP service center but they won't sell me the parts (they want to do the work too).  

 

I've tried numerous laptop parts sites but most don't carry the case.

 

There are several part numbers listed on the plastic case so I'm not sure which one is the correct part number. 

 

Any help would be appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-28-2023 08:46 PM

HP Recommended

@Matt_google 

 

Its specs

 

            https://support.hp.com/au-en/document/c07006544

 

Parts list

 

           https://partsurfer.hp.com/partsurfer?searchtext=2G2Z5UA

 

Part is N/A, you can use part # to search elsewhere such as eBay

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 people found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎07-28-2023 08:46 PM

HP Recommended

@Matt_google 

 

Its specs

 

            https://support.hp.com/au-en/document/c07006544

 

Parts list

 

           https://partsurfer.hp.com/partsurfer?searchtext=2G2Z5UA

 

Part is N/A, you can use part # to search elsewhere such as eBay

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




2 people found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.