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The fan on my laptop was running overtime to the point where it just shut down my Laptop. So I took out all the screws and opened up the bottom so that I could dust it off with an air blaster. I noticed one of the FFC cables was loose and just lying there    But I have no idea where it belongs. Can somebody help me maybe with a picture of what the inside should look like so I know where to replace this FC cable

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You can connect the SATA HDD to a USB to SATA adapter. They are inexpensive at less that $10.00.

https://www.amazon.com/s?k=sata+to+usb+adapter+for+2.5+sata+drives&crid=2BVR6YKRWHX8L&sprefix=SATA+t...

 

When you do that it can be connected to a PC or laptop's USB port to use Windows Explorer and copy the files.

 



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View solution in original post

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HP Recommended

Can you provide a high resolution image for us?

 

I can't image how someone could  "Can somebody help me maybe with a picture of what the inside should look like so I know where to replace this FC cable" when you haven't provided any identification of your laptop. We really would like to help.

 

There does exist the possibility that the flat cable is for an option that your laptop was not delivered with.

 

Unfortunately, we don't have access to each and every laptop or PC and certainly not images showing the flat ribbon cable placement.

 

When you do not identify your desktop or laptop PC, you tie our hands behind our backs. Help us to help you.

When logged into Windows, hold down the Windows key and tap the R key once.

That will open the Windows run dialogue

Type in msinfo32 and press enter.

The ninth line is the SKU and the HP product number. Kindly post it in your next reply in your thread.

The System SKU/Product ID will enable us to determine the hardware configuration of your notebook.



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HP Recommended

Yes. Im sorry. Are these pictures clear.  I laid the cable on the right side and circled it in blue in the second. 

P/N. N8W02UA#ABA

MODEL. 15-p390nr

 

Thanks for your help 

IMG_2031.jpeg

IMG_2032.jpeg

 

HP Recommended

No worries. Thanks for the images.

 

Is there something, in terms of an option, that isn't working?

 

I do not see any ZIF connector in the images that is missing its  flat cable.

 

As long as everything operates as normal, consider that it may have just inadvertently dropped into the enclosure during manufacture.

 

It was clearly  missed by the eagle eye who was supposed to perform a QA inspection.

 

The images are clear, but for some reason or other they were not approved by the forum Moderation staff.

 

I have the permissions to view them

 

 

 



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HP Recommended

Hi again. And thank you for sticking with me.  

Before I disassembled this laptop my fan was running very hard and then all of a sudden it shut off and would not turn on. Someone suggested it may be dusty on the inside.  So thats when I opened it up … so I could air blast any dust …and thats when I noticed that FFC strip.  

I will put it back together this week and hope that it starts up again. I have a lot of saved files on this laptop. 🤞.  If it doesnt, what would you recommend I do in order to get my files?    I am not a tech person at all so what may seem obvious to techs is not to me.  So, any suggestions are much appreciated. Thank you. 😁

HP Recommended

You can connect the SATA HDD to a USB to SATA adapter. They are inexpensive at less that $10.00.

https://www.amazon.com/s?k=sata+to+usb+adapter+for+2.5+sata+drives&crid=2BVR6YKRWHX8L&sprefix=SATA+t...

 

When you do that it can be connected to a PC or laptop's USB port to use Windows Explorer and copy the files.

 



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Thanks for all your help. I truly appreciate your patience and assistance. 

HP Recommended

No worries! 😀

 

We are here as volunteers to help.



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HP Recommended

The pics wouldn't load. I just swapped the 2 that were in use, and the problem was "fixed"..at least for now. Thanks for giving it a shot

HP Recommended

You're welcome! 

 

Have a great day!



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