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‎02-01-2020 06:35 AM

HP Recommended
Product: envy 13-aq0502sa
Operating System: Microsoft Windows 10 (64-bit)

Hi, I've recently been noting that the screen of my laptop is becoming loose and wobbles, I only got the laptop at the end of August and want the problem to be fixed before it gets any worse as this happened to a laptop I had before (not an hp one) and it eventually got so loose that it snapped and fell off so I really don't want that to happen to this laptop

1 REPLY 1

‎02-03-2020 08:16 AM

HP Recommended

Hi @RachelK1

 

Welcome to the HP Support Community. 

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.

 

If you are having trouble navigating through the above options, please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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