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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Lost laptop Charger

Create an account on the HP Community to personalize your profile and ask a question
02-03-2020 10:44 AM
First you need to know your computer's product number / exact model - you can also use the serial number.
Next, look up the part number in either the computer's service / maintenance guide or Partsurfer.
Open PartSurfer
- Select your Country
- Need Help? Tab Self help > find and open the User Guide and FAQ
Use Part Surfer:
- Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
- HINT: To see a system-specific list, replace the Product Number with your device Serial Number
- Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
- N/A means the part is not carried / offered for purchase by HP.
Parts marked as available for purchase might be available from: HP Parts Store
OR
Use your search engine to find the part number at your favorite online store.
Example using sample Product Number: W2L17UA
Reminder: Do not assume - check your product for information.
Category
Keyword | ||||||||
| Add to Cart | Click to Buy | Part Number | Part Description | RoHS | |||
AC Adapter | ||||||||
📷
| 741553-850 | Smart AC power adapter (45 watt) - 4.5mm barrel connector, non-power factor correcting (NFPC) - Requires separate 3-wire AC power cord with C5 connector | Compliant/Exempted |
Next, if the part is noted as available from HP, you may search for the part at the Parts Store and purchase from HP.
If the part is not available, purchase the part from an online merchant of your choosing. Use the part number to search.
Reference and Resources – Places to find help and learn about your Device
Clarification of terms and "what the device can do" (Specifications)
Device Homepage
NOTE: Content depends on device type and Operating System
HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
Open Support Home
Enter the name of your device
When the website support page opens, Select (as available) a Category > Topic > Subtopic
For example, Open Category Manuals >
Find and Open Service and Maintenance Guide (name of document varies)
Search for the part - for example, search for "AC Adapter" or "charger"
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