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12-30-2020 10:55 AM - edited 01-04-2021 05:27 AM
The fan on my laptop is very loud, this started recently, It is not because of applications. As soon as I power up my computer it the fan makes a very loud noise continuously and does not stop. Sometimes the fan works as normal however the slightest impact to my laptop or movement of it causes the fan noise to increase suddenly. I am not sure what to do, I have updated the BIOS but still no luck. It is very difficult to concentrate while hearing this noise.
Any suggestions would be greatly appreciated.
01-05-2021 12:45 PM
Hi@liyas7, Welcome to the HP Support Community!
Request you to follow the below troubleshooting steps:-
I have a few recommendations:
- Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel.
As I understand you want to control fan speed,
No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:
Did you know that the fan is system managed and cannot be changed manually?
Does the computer shuts down due to overheating?
Have you recently made any changes on the computer before the issue started?
Have you tried to update the drivers and the Bios?
If you didn't, I'm afraid that's how the HP device is designed, making changes to fan speed may cause overclocking or over-throttling causing hardware malfunctions within the device and hence is not recommended or supported by HP.
If your device is overheating, please remember the below information:
NOTE: Generally, when temperatures inside the case rise above 35 degrees Celsius (95 degrees Fahrenheit), the risk of damaging important internal components increases greatly.
Also, to avoid the CPU damage, we do not recommend throttling or overclocking the CPU, I recommend you refrain from using high-performance games on this laptop as it's not built for the same.
I would suggest you refer to the support documents as this will help you in resolving the issue.
Let's start off by updating the Bios, Chipset and graphics card drivers on your PC from our HP support website, using this link.
Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.
Refer to this link to know how to use HP support assistant.
HP Notebook PCs - Fan is Noisy and Spins Constantly, PC is Warmer than Normal
Updating your Notebook computer BIOS
Keeping notebook air vents clear and clean
Increasing the efficiency of the notebook to reduce heat
Using Windows Task Manager to identify corrupt processes
Selecting power save settings to shut off your computer when it is not in use
HP Notebook PCs - Reducing Heat Inside the Laptop to Prevent Overheating
The best way to do that is using the HP Guided Troubleshooter:
Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).
If you have followed the instructions and still having issues, I would recommend you go ahead and run an extensive system test from F2(Please capture the failure ID for further assistance).
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
01-05-2021 03:49 PM
I have updated the BIOS but the fan still runs very loud and have checked the task manager and only 10% of the CPU is in use.
I only use the laptop for surfing the web and Microsoft office e.g word/PowerPoint.
I have also run a fast system test where all components passed.
I do not think it is an overheating issue as the fan runs very loud as soon as the laptop is started.
The issue started quite gradually, hearing the loud fan noise from time to time and now it is constant.
Any impact or movement of the laptop causes this loud noise, it also does not sound normal, there is a grating noise while the fan speeds up.
The noise suddenly appears, it does not build up gradually.
01-07-2021 02:18 AM
We have done the basic troubleshooting as per the document and the notebook needs to check to get to know its hardware is faulty, not a software issue.
I'd suggest you contact HP in your region regarding the service options for your computer or HP Chat Support Team.
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