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HP Recommended
HP Pavilion Gaming - 15-dk0056nr
Microsoft Windows 10 (32-bit)

Hello 

I have been experiencing an issue with my gaming laptop. When i plug it in there is error that says low power source detected, your computer will run in reduced performance mode and may not charge. Use of the original power adapter is recommended. Even though that I have the original power adapter and I am using it but the error keeps saying that every time i plug my charger adapter in?

2 REPLIES 2
HP Recommended

@Beast_Sam 

 

The specs of your machine is

 

    https://support.hp.com/au-en/document/c06457021

 

It uses 150 W AC power adapter. Please check to see what is the current wattage rating of the current charger.

 

How long the error has been around. This could be a wrong charger OR a faulty charger.  Please use the following way to check and test.

 

               https://support.hp.com/th-en/document/ish_2025983-1502949-16

 

Regards.

 

 

BH
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HP Recommended

Hello, So then I was wondering then because it seems like the power adapter cable is faulty now, if i could somehow get a replacement power adapter that is just like the one that I have now? 

 

Because I would need a new one because my computer would run in low performance mode with this faulty adapter even though I need high performance for gaming.

(Even though it the original one that I have been using since i bought this laptop) 

-Thank you

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