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‎08-11-2025 03:51 AM

HP Recommended

My laptop claimed tgp is 75w but when i got it has only 50w 

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1 REPLY 1

‎08-12-2025 01:26 PM

HP Recommended

@Zeeshan05, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding lower TGP than claimed! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

It seems you are experiencing an issue with your laptop's Total Graphics Power (TGP) not matching what was claimed. I recommend checking the HP support page for your specific model to verify the correct specifications and ensure the laptop is operating in the intended performance mode. Performance can vary based on several factors, including hardware configuration and system settings.

 

Here are general recommendations to address TGP discrepancies:

Verify Product Specifications: Review the product specifications for your laptop model on HP's official website to confirm the advertised TGP.

 

Update Drivers and Firmware: Ensure your laptop's drivers and firmware are updated to the latest version to maximize performance. You can find updates on HP's support site.

 

Check Power Settings: Make sure that your laptop is set to performance mode, which may allow higher TGP and boost the GPU.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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