-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
HP Recommended
You may get a 961 by ordering from HP. I went back and looked at a video I did of an upgrade. I had made a note that I got a PM961 by ordering through HP. So the first one I ordered was a SM951 and the second I got was a PM961 using the same ordering part number.
I believe your problem is the new chipset and probably any of a number of slightly older M.2 disks would work.
https://www.youtube.com/watch?v=PXzj-_TsNGo&feature=youtu.be
upgrading the M.2 SSD in an HP Omen 15-ax252nr from 128 gig SATA to 512 gig NVME/PCIe
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community