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‎05-26-2021 08:56 PM

HP Recommended
Product: HP 17-bs078cl
Operating System: Microsoft Windows 10 (64-bit)

Hello!

I want to upgrade the boot drive on my notebook and I noticed It does have and m.2 port label "SSD" on the bottom right of the motherboard, so I installed an m.2 nvme 256gb drive but it doesn't show up on windows.

Can't find any PCIe or SSD option in the BIOS also.

 

What could be the issue?

 

Thanks in advance!

 

 

1 person had the same question
3 REPLIES 3

‎05-27-2021 07:30 AM

HP Recommended

Hi:

 

Your notebook's M.2 slot only supports SATA SSD's not NVMe.

 

Exchange the NVMe drive for a SATA drive, and you should be fine.

 

See chapter 1, page 3 of the service manual for the supported drive types...

 

HP 17 Laptop PCHP 17g Laptop PCHP 17q Laptop PC Maintenance and Service Guide

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‎06-11-2021 02:44 PM

HP Recommended

Hello again! Thank you for your reply.

Before buy another drive let me aks this..

Is HDD + SSD config capped with 128gb? Or I understood wrong?

 

Sorry for my english its not my native language.

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‎06-11-2021 02:52 PM

HP Recommended

You're very welcome.

 

The storage capacities listed in the service manual are just what HP offered in the model series.

 

If you want to install a larger storage capacity M.2 SSD such as 500 GB or 1 TB, that would be fine.

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