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‎02-18-2022 10:29 PM

HP Recommended
Product: HP Laptop - 14-fq0010nr
Operating System: Microsoft Windows 10 in S Mode

I've tried to install more storage into my 14-fq0010nr using the m.2 slot on the board, but the system doesn't detect it. It's not in device manager, not in bios. I've installed all updates I can find on hp. Can't find ahci or raid in bios. Turned off security in bios. Am I missing something? Does the m.2 slot work on this model? Could i have a brand ssd DOA? can't find any information on this exact model. Just looking for a little help. 

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4 REPLIES 4

‎02-19-2022 04:16 AM

HP Recommended

Hi,

I believe that in the models with the eMMC drive there is no option to install another drive

 

Hope it helps,

David

 

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‎02-19-2022 07:48 AM - edited ‎02-19-2022 07:51 AM

HP Recommended

Hi, @Jerr4 

 

This discussion jogged my memory regarding a similar situation that happened a while back.

 

Most HP notebooks with eMMC drives cannot have the storage upgraded.

 

However, this discussion indicates that you can install a SATA M.2 SSD in that model series that have the eMMC drives, and it will work.

 

Solved: 14-FQ0036CL and M2 NVMe SSD - HP Support Community - 8213738

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‎02-19-2022 11:01 AM

HP Recommended

Thank you for the responses. I will try a m.2 sata ssd to see if I can get it to work. Also ordered a usb to m.2 connector to check. Thanks again I will give updates soon as I get a chance. 

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‎02-19-2022 11:04 AM

HP Recommended

You're very welcome.

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