• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎01-28-2019 08:21 PM

HP Recommended
Product: Pavilion - 15-cw0085nr
Operating System: Microsoft Windows 10 (64-bit)

The 1TB 5400RPM HDD that came in the laptop has plenty of space but is dead slow. The motherboard had an empty M.2 slot and so I installed an SSD. I want to do a windows installation on the SSD and keep the HDD f/ media storage. The ssd shows up in windows and works. But... the HP bios doesn’t show the ssd. So I can’t select it f/ a windows installation. Any one know how I can get the ssd to show up in the bios and do the windows installation on the ssd.

1 person had the same question
2 REPLIES 2

‎01-29-2019 05:23 AM

HP Recommended

Did you remove the hard drive while you tried to install Windows onto the SSD? Also please tell us brand and type of SSD you are trying to use. However, if it shows up in disk management in Windows it pretty much has to be compatible with the system. 

Was this reply helpful? Yes No

‎01-29-2019 05:02 PM

HP Recommended

Hello. Thank you f/ the reply. Here is a rundown of what I have tried. First off it is an SBX 256gb from mydigitaldiscount. After installing the ssd I attempted a basic clone w/ a couple of different programs. The ssd having 4096 sectors while the hdd had 512 sectors made it a no go f/ these various software. So a clean install it is. W/ my windows usb plugged in I can do an install in the hdd but the m.2 ssd never shows up in the bios. This is a pretty new laptop so I don’t have any data on it that I’m worried about losing in a clean install. I figured the laptop would see the ssd if the sata hdd was unplugged when powered on but that theory didn’t work out. The computer just didn’t see any drive. So at the moment the very slow 5400rpm hdd  is what I’m running on Thank you f/ any help or advice. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.