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HP Recommended
Microsoft Windows 11

When I try to install windows from pen it gets to the drive detection to format and the m.2 is not showing to format.

 

why is that when it is running the OS!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Try cleaning the disk while you are in the Windows setup using the Diskpart utility.

 

Here's how:

 

  1. Press Shift+F10 from inside Windows Setup screen to open a command prompt window.
  2. Type diskpart and press the Enter key.
  3. Type list disk to find your disk number.
  4. Type select disk (e.g., select disk0) to choose the disk you want to format.
  5. Finally, type clean to wipe the disk completely.
  6. Exit diskpart and install Windows.

View solution in original post

8 REPLIES 8
HP Recommended

I have zipped up and attached the Intel storage controller drivers that Windows needs to find the drive.

 

The attached file is good for both W10 & W11.

 

Copy all of the files in both folders in the attached file to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the W10/W11 installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

HP Recommended

Thanks Paul! Much appreciated.

 

will try and feedback.

 

how come the WD drive it came with doesn’t show in the bootable devices when trying a fresh install?

 

os the drive locked in some way?

HP Recommended

You're very welcome.

 

For some reason, the drive doesn't show up as a bootable device, but you can install Windows on it, and it will work.

 

It may have something to do with the Windows boot manager, but all I know is that many HP desktop and notebook PC's are strange like that.

 

Yet a SATA drive shows up all the time.

 

I bought a Samsung 980 1 TB NVMe SSD for my 800 G3 DM business PC and I'm glad I knew about that because the drive did not show up in my PC's BIOS.

 

Windows installed fine, drive works fine, life is good.

HP Recommended

Thanks Paul,

 

will give it a go and let you know.

 

thanks for taking the time to help out buddy.

HP Recommended

Hi Paul,

that driver shows the drive and partitions but it won’t let me delete them all and create a fresh install.

 

any idea? 

HP Recommended

Hi:

 

Try cleaning the disk while you are in the Windows setup using the Diskpart utility.

 

Here's how:

 

  1. Press Shift+F10 from inside Windows Setup screen to open a command prompt window.
  2. Type diskpart and press the Enter key.
  3. Type list disk to find your disk number.
  4. Type select disk (e.g., select disk0) to choose the disk you want to format.
  5. Finally, type clean to wipe the disk completely.
  6. Exit diskpart and install Windows.
HP Recommended

Hi Paul

 

i tried that and it worked thanks buddy!

 

regards

HP Recommended

Anytime. 

 

Glad to have been of assistance. 

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