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‎06-20-2024 05:44 AM

HP Recommended
Product: HP Desktop - M01-F1014
Operating System: Microsoft Windows 11

I am having slowness with my citrix and zoom connection and my enterprise support has suggested that since my desktop wifi protocol is Wifi4 and my router is Wifi6, that could be the cause of the slowness.  Can I upgrade my network card easily on this PC? 

3 REPLIES 3

‎06-20-2024 06:34 AM

HP Recommended

According to the product specs your PC has a dual band Wi-Fi 5 adapter.

 

HP Desktop - M01-F1014 Product Specifications | HP® Support

 

It is not the fastest one on the market, but you can't do a direct swap because a better card would require two antenna wires and your PC only has one.

 

You could use a desktop Wi-Fi kit with external antennas and replace the Realtek card that way.

 

Amazon.com: AX210 WiFi 6E Card M.2 NGFF Mini Desktop kit Adapter Newest 6GHz BT5.2 Wireless 802.11ax...

 

The Realtek RTL8821CE Wi-Fi card has a maximum connection speed of 433 MBPS on the 5.0 GHz Wi-Fi band, but I don't know of anyone that actually gets that download speed.

 

See if updating the Wi-Fi driver to the latest version helps the speed any.

 

2024.10.228.9 

 

https://ftp.hp.com/pub/softpaq/sp153001-153500/sp153073.exe 

 

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‎06-20-2024 07:02 AM

HP Recommended

Thanks for the quick reply. Very helpful.  Do you happen to know if I need to disconnect the current wireless adapter or will the new dual antenna external adapter automatically supersede the existing one?

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‎06-20-2024 07:14 AM

HP Recommended

You're very welcome.

 

You will have to remove the RTL8821CE and replace it with the AX210.

 

As far as the antennas;

 

I don't know what would be better...use the original antenna wire from the PC and connect that to the AX card's main antenna terminal or just use both of the ones the card comes with.

 

I don't know if the wires will be attached to the card when you get it.

 

If they are, I would definitely not mess with them.

 

You will see how thin and delicate the antenna wires are.

 

Just remove the original antenna wire and zip tie it so the metal connector that went to the Realtek card doesn't touch anything metal.

 

You might want to zip tie it to other wires in the case, so it is out of the way.

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