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HP Recommended
HP ENVY m7 Notebook
Microsoft Windows 10 (64-bit)

My laptop has a micro USB connector on it.  Is it active?  What interface is it.  The Product number is W2K88UA#ABA.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Nothing beats giving it a test.  The USB-c port is active and it runs USB 3.0. 

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3 REPLIES 3
HP Recommended

@italiandavea 

 

Micro USB on a laptop ? I have not heard of that. What is your HP ENVY m7 Notebook?  Please use the following way to find out model/product of your machine


      https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
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HP Recommended

Removed S/N and posted product number

HP Recommended

Nothing beats giving it a test.  The USB-c port is active and it runs USB 3.0. 

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