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‎06-16-2018 11:52 PM

HP Recommended
Product: HP 15-ac121nc
Operating System: Microsoft Windows 10 (64-bit)

Not working the light in mute function button?Why?In Windows 10 Home (version 1803).

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-16-2018 11:55 PM

HP Recommended

Hello @pelledani,

 

Try reinstalling the audio drivers:

 

Realtek High-Definition (HD) Audio Driver

https://ftp.hp.com/pub/softpaq/sp77501-78000/sp77787.exe

 

Let me know how that goes.

 

Kind regards,

Eddy

 

Hit the Accept as Solution if I solved your problem.
Hit the thumbs up to show appreciation!

I used to be an HP Expert. I no longer participate in this community.

View solution in original post

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3 REPLIES 3

‎06-16-2018 11:55 PM

HP Recommended

Hello @pelledani,

 

Try reinstalling the audio drivers:

 

Realtek High-Definition (HD) Audio Driver

https://ftp.hp.com/pub/softpaq/sp77501-78000/sp77787.exe

 

Let me know how that goes.

 

Kind regards,

Eddy

 

Hit the Accept as Solution if I solved your problem.
Hit the thumbs up to show appreciation!

I used to be an HP Expert. I no longer participate in this community.
Was this reply helpful? Yes No

‎06-17-2018 12:13 AM

HP Recommended

I installed driver and not have dts audio panel

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‎06-17-2018 12:22 AM

HP Recommended

I installed and not working light.

1 person found this reply helpful
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