MY DVS DRIVE IS NOT DETECTING DVD

[shantanu06]

WHEN I PUTTED VARIOUS TYPES OF DVD THE LAPTOP WAS NOT ABLE TO DETECT IT

I TOOK MY EAR NEAR IT TO LISTEN IF THE DVD DRIVE IS WORKING BUT WHEN I PUT IT FOR 2 SECONDS THE MOTOR OF DVD DRIVE STARTS AND FAILS OR STOPS AND WEIRD SOUNDS ARE COMMING FROM IT

SO WHAT CAN DO TO DETECT MY DVD OR REPAIR MY DVD DRIVE

YOURS RESPECTFULLY,

SHANTANU SABLE

[Riddle_Decipher]

@shantanu06 Welcome to HP Forums Community!

Here's what I suggest you do:

Step 1: Confirm if the disc is causing the issue

Check the disc for damage and confirm the disc is compatible with your computer.

• Clean the disc and check for damage: Clean any dust or smudges from the disc with filtered water and a lint-free cloth. If there is significant damage to the playing surface, replace the disc.

• Test several different disc types: Load CDs and DVDs that are known to work in other disc players. If all discs of the same type do not play, make sure the drive supports that disc type.

• Blu-ray or DVD movie discs do not play: Make sure the drive supports the disc type. If supported, install compatible movie playback software. Go to DVD playback options for Windows (in English) for more information.

• Discs burned on a different computer do not play: Burn the disc again using another brand of blank disc. Use a lower (4x) burning speed, and confirm the burning session closed upon completion.

If the issue persists, go to the next step.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 2 ONWARD

(By the end of this article all the issues should be resolved)

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!