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‎08-28-2025 06:34 AM

HP Recommended

MY LAPTOP CHARGER WIRE BURNT , AND MY LAPTOP IS UNDER WARRANTY , CAN I GET A FREE REPLACEMENT

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1 REPLY 1

‎08-30-2025 05:04 AM

HP Recommended

@Shouryadhatrika, Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running. 

Our apologies for the discomfort you've experienced. 

 

To better assist you, could you please share your printer's serial number and active case ID with us via private message? 

Also, kindly share the image of the adapter over the private message. 

 

Need help finding your serial number? No worries! Check out this handy guide: 

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

 

Now, let's dive into the issue! Could you please elaborate on what's happening with your printer? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

 

We're all ears! 

 

Regards, 

Max3Aj

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