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‎10-02-2026 04:58 AM

HP Recommended

Hello. I am an engineer at the authorized service center. I am performing a warranty repair. Replacing the board.
Upon startup, a message appears in the top-left corner of the display: "System is booting in manufacturing program mode... (number of reboots remaining before lockout)." As I understand it, this is because the serial number and device data have not been programmed into the new board. Could a technical specialist please advise on how this can be done and what tools are required?

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‎10-02-2026 05:08 AM

HP Recommended

You didn't specified the exact device you are working on. 

https://www.youtube.com/watch?v=BK81Zn6ZPjo 




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‎10-04-2026 11:12 PM

HP Recommended

Model: HP ProBook 460 G11. Could you tell me if this can only be done using the DMI Tool? And where can I download it?

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‎10-05-2026 01:05 AM

HP Recommended

Yes the DMI tool is needed, it can be downloaded from HP but you need to have a authorized HP service access to download.




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‎10-05-2026 06:55 AM

HP Recommended

We are an authorized service center. However, our regional manager is referring us to support, so we have to write directly to you.

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‎10-05-2026 11:58 PM

HP Recommended

Do you have access to HP GCSN ? You can download everything you need from there.




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‎10-06-2026 11:23 PM

HP Recommended

No, we do not have access to HP GCSN. How can we obtain it?

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‎10-07-2026 04:51 AM

HP Recommended

Only HP authorized service centers have access to HP GCSN if you don't have access, then you are not HP authorised.




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