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‎05-27-2022 11:33 AM

HP Recommended
Operating System: Microsoft Windows 11

Hi, can anyone point me to the maintenance manual for the Hp Pavilion 15-eh2000 series.  On the HP website https://support.hp.com/us-en/product/hp-pavilion-15-laptop-pc-15-eh2000/2101006253/manuals the link goes to the manual for the 15-eh1xxx series.

 

Thanks

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-27-2022 11:59 AM

HP Recommended

You're very welcome.

 

That seems to be happening more and more lately and I have no idea why HP doesn't keep the manuals updated.

 

You can use the info from the existing manual, and it would also apply to your notebook as well.

 

The only difference is you can probably install 2 x 16 GB of memory if you want.

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

If your notebook has the same Ryzen processor series, it most likely still only runs NVMe SSD's at the Gen 3 speed.

 

 

View solution in original post

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5 REPLIES 5

‎05-27-2022 11:34 AM

HP Recommended

Hi:

 

Unfortunately, that is the latest manual HP has available, which is why it is on your notebook's support page.

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‎05-27-2022 11:52 AM

HP Recommended

Thanks for the quick reply.  That is kind of odd as I can buy the computer but there is no manual.

Anyway, do you know if the information on there still applies? In particular I wanted to know if I can upgrade the memory and the SSD and to what values.

 

Thanks

Was this reply helpful? Yes No

‎05-27-2022 11:59 AM

HP Recommended

You're very welcome.

 

That seems to be happening more and more lately and I have no idea why HP doesn't keep the manuals updated.

 

You can use the info from the existing manual, and it would also apply to your notebook as well.

 

The only difference is you can probably install 2 x 16 GB of memory if you want.

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

If your notebook has the same Ryzen processor series, it most likely still only runs NVMe SSD's at the Gen 3 speed.

 

 

1 person found this reply helpful
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‎05-28-2022 04:58 AM

HP Recommended

Great.  Thanks for the information.

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‎05-28-2022 06:29 AM

HP Recommended

Anytime.

 

Glad to have been of assistance.

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