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‎07-25-2021 02:51 PM

HP Recommended
Product: HP ENVY X360 15-CN1000

 Maintenance and Service Guide for this notebook not present, two links on product page for another notebooks. Where can I find correct document?

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‎07-25-2021 03:09 PM

HP Recommended

I have same problem, your link not contains needed document. Check it

View solution in original post

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13 REPLIES 13

‎07-25-2021 03:04 PM

HP Recommended

@Umely 

 

Should be on the following link

 

         https://support.hp.com/au-en/product/hp-envy-15-cn1000-x360-convertible-pc/23238176/manuals

 

Regards.

BH
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‎07-25-2021 03:09 PM

HP Recommended

I have same problem, your link not contains needed document. Check it

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‎07-25-2021 03:16 PM

HP Recommended

Hi, @Umely 

 

The second manual on the above link should be the one you need...

 

Maintenance and Service Guide HP ENVY x360 Convertible PC

 

1 Product description
Table 1-1 Product components and descriptions
Category Description
Product Name HP ENVY x360 Convertible PC (model number 15-cn0xxx, 15-cn1xxx, 15t-cn000, 15t-cn100)

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‎07-25-2021 03:21 PM

HP Recommended

No. Second link for another notebooks - 15dr0xxx. See external components identification (chap. 2).

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‎07-25-2021 03:22 PM

HP Recommended
@Umely wrote:

I have same problem, your link not contains needed document. Check it

@Umely 

 

What do you mean SAME problem ? Document

 

           http://h10032.www1.hp.com/ctg/Manual/c06297488.pdf

 

Should be for the series

 

Regards

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎07-25-2021 03:23 PM

HP Recommended

Chapter 1, page 1 on the link I posted shows the models supported by the manual.

 

There are no others.

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‎07-25-2021 03:26 PM

HP Recommended

you are definitely experts?

I wrote 'links wrong, WRONG' documents not correct.

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‎07-25-2021 03:32 PM - edited ‎07-25-2021 03:36 PM

HP Recommended

Chapter 1, page 1 on the link I posted shows the models supported by the manual.

Chapter 2, page 4 on the link you posted shows 15-DR0XXX model

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‎07-25-2021 03:37 PM

HP Recommended

What's definite is that is the only manual there is.

 

What's also definite is that is all the help you will ever be getting from me with your snide remark.

 

Bye.

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