• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion Notebook - 5CD6071LP4 - K8Y44AV
Microsoft Windows 10 (64-bit)

Ive bee trying to update my laptop and have been getting error messages. Today it said BIOS needs to be upgraded before I can update to the new windows version.  Below that it says BIOS isn't compatible with Windows 10 so I need to manually uninstall it but I cannot figure out to do this. Please help

1 REPLY 1
HP Recommended

@Jpop13 

 

Your machine is an HP PAVILION NOTEBOOK - 15Z-AB000 CTO.  You can use BIOS from the following link

 

           https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-ab000-notebook-pc-series/7771366/mod...

 

Note: Playing around with BIOS is the shortest way to brick yout machine. Please take care.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.