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HP Stream - 14-cb171wm
Microsoft Windows 11

Need to know how to match my adapter to my laptop. I am picky and want to make sure I plug my laptop into the matching adapter so I can charge successfully.

1 REPLY 1
HP Recommended

Hi @StacyDuncan,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

You may refer to this link and using the serial number or the product may help you find a suitable adaptor.

 

If that does not help, I recommend you contact the phone support.

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-
HP Community Moderator



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