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- Max RAM Capacity HP Laptop 15-ef2126wm

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11-13-2021 11:45 AM
8 GB of installed RAM
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11-13-2021 12:07 PM
Hi, @andresr19
HP only has the service manual for the older model series on your notebook's support page.
HP 15.6 inch Laptop PC 15-e2000 IDS Base Model Manuals | HP® Customer Support
According to that manual, your notebook has two memory slots and can support up to 2 x 8 GB of memory.
Since your notebook has an AMD Ryzen 5-5500U processor with 8 GB of DDR4-3200 memory, I would imagine that it can support more than 2 x 8 GB of memory.
You can do this to see how much memory your notebook can support...
1. In the search box, search for cmd and click Run as administrator. This will open the command prompt.
2. Once command prompt is opened, type wmic memphysical get maxcapacity and hit enter. There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.