Max. RAM Upgrade

[Bogdan945]

Hello guys,

I want to know what is the max. RAM memory allowed on HP Laptop 17-cn2006nq (6M2H4EA). From what I saw, there is just an option with 16 GB RAM, but the nearest authorized store told me it allows 32 max. 

I appreciate in advance your help, thanks!

[Paul_Tikkanen · Accepted solution]

Hi:

HP only has the service manual for the older model series available.

Maintenance and Service Guide (hp.com)

Chapter 1 of the manual indicates the max memory is 2 x 8 GB.

The Crucial memory report for the model series indicates the max memory is 2 x 32 GB.

HP - Compaq Pavilion 17-cn2000 | Memory RAM & SSD Upgrades | Crucial.com

If you are in possession of the notebook, you can do this to see how much memory your notebook can support:

1. In the search box, search for cmd and click Run as administrator.

This will open the command prompt.

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

There, it will show the maximum RAM capacity your PC's motherboard can support.

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

[Bogdan945]

It's perfect, it's like you said. Supports 64 GB of RAM.

On my way to upgrade. Thanks a lot!

[Paul_Tikkanen]

You're very welcome.