• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-11-2018 12:31 AM

HP Recommended
Product: HP Pavilion dv7-6165us
Operating System: Microsoft Windows 7 (64-bit)

Hello.

Could you please help me to determine whats the max size of RAM and type, I can use on my laptop?

Can I use DDR3L or DDR3 only? Can I use RAM with 1600MHz frequency? (I know that max 1333MHz supported, but this memory more rare).

 

OS:  Windows 7 Home Premium 64-bit

Processor: AMD A8 3500M CPU @ 2.4GHz

Installed RAM: 6.00 GB (4 + 2)

 

 

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-11-2018 03:52 AM

HP Recommended

Hi,

 

The max RAM is 8GB of DDR3 1333Mhz (2x4GB)

 

You can use DDR3l 1600Mhz RAM which will run at 1333MHz, however if you are going to replace only the 2GB stick, it is best to get the same kind of RAM as is in the other slot. So if in the slot you have 4GB of DDR3 1333Mhz, I would purchase another stick of DDR3 1333Mhz. Naturally you could replace both sticks with DDR3L RAM.

 

On page 61 of service manual you can see the steps to replace RAM

 

http://h10032.www1.hp.com/ctg/Manual/c02842278

 

Let me know if you need further help,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

Was this reply helpful? Yes No
6 REPLIES 6

‎09-11-2018 12:42 AM - edited ‎09-11-2018 12:47 AM

HP Recommended

@EvgeniyS

According to the Maintenance and Service Guide you are almost at max ram.  4gb sticks compatible in AMD machines of this series. 8gb sticks can be used in Intel versions.

http://h10032.www1.hp.com/ctg/Manual/c02842278

 

Crucial offers these upgrades:

http://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/pavilion-dv7-6165us

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎09-11-2018 03:52 AM

HP Recommended

Hi,

 

The max RAM is 8GB of DDR3 1333Mhz (2x4GB)

 

You can use DDR3l 1600Mhz RAM which will run at 1333MHz, however if you are going to replace only the 2GB stick, it is best to get the same kind of RAM as is in the other slot. So if in the slot you have 4GB of DDR3 1333Mhz, I would purchase another stick of DDR3 1333Mhz. Naturally you could replace both sticks with DDR3L RAM.

 

On page 61 of service manual you can see the steps to replace RAM

 

http://h10032.www1.hp.com/ctg/Manual/c02842278

 

Let me know if you need further help,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No

‎09-11-2018 04:53 AM

HP Recommended

Thanks a lot!

 

One more question, as I understand SSD is not supported by my notebook model?

Or maybe I need to update version of BIOS for supporting?

Was this reply helpful? Yes No

‎09-12-2018 03:22 AM - edited ‎09-12-2018 03:28 AM

HP Recommended

@EvgeniyS

You can use a 2.5" SATA SSD to replace the hdd:

https://www.bestbuy.com/site/samsung-860-evo-500gb-internal-sata-solid-state-drive-for-laptops/61786...

Samsung even offers free Magician software to clone the hdd to ssd.

https://www.samsung.com/semiconductor/minisite/ssd/download/tools/

 

Hopefully @iomare will agree with that as well as memory. 

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎09-13-2018 01:37 AM

HP Recommended

Hi ,

Perfect! Thanks a lot!

 

May be you know, should I update BIOS to support SSD or it will works with current version?

Was this reply helpful? Yes No

‎09-13-2018 01:50 AM

HP Recommended

Hi,

 

It will work with current version, however you can always update if there is one available.

 

All the best,

David

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.