• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-07-2017 11:03 PM

HP Recommended
Product: HP Pavillion x360 Convertible
Operating System: Microsoft Windows 10 (64-bit)

What is the maximum RAM that can be installed in the HP Pavillion x360   model N5R10UAR#ABA?

I currently have 4GB installed and the NEW LAPTOP is very slow.

 

Does it use 4GB DDR3 DIMMS?

 

/sq

2 people had the same question
3 REPLIES 3

‎07-08-2017 12:04 AM - edited ‎07-08-2017 12:05 AM

HP Recommended

Hi, According to this.. http://www.crucial.com/usa/en/memory-info?cm_re=top-nav-_-flyout-memory-_-us-memory

 

Its 16GB for every x360 Product. It uses SODIMM.

Tags (1)
Was this reply helpful? Yes No

‎07-08-2017 12:08 AM

HP Recommended

@sq2

 

Welcome to HP Support Forum. Your machine is an HP Pavilion x360 - 11-k117cl :

 

     https://support.hp.com/us-en/product/hp-pavilion-11-k100-x360-convertible-pc/8499314/model/8961275/d...

 

This Pavilion x360 11" series shares many things with x360 310 G2 series. Unfortunately it has

 

On-board system memory
DDR3L-1600 dual channel support
Supports up to 8 GB onboard system memory

 

Do you know what is "On-board " don't you ? That means it is soldered to the motherboard and you can't replace it.

 

Regards.

 

 

 

 

  

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎07-11-2019 05:58 PM

HP Recommended

That is incorrect, the processor is embedded to the system board but the memory can be upgraded on the HP Pavilion x360 - 11-k117cl, it's not easy, involves removing the system board but it can be done.

 

The service manual shows you how to do it.  

 

http://h10032.www1.hp.com/ctg/Manual/c05819369

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.