Max. Ram Support

[SHAW_TR]

Hello,

I am seraching for max. ram size for my laptop. It's HP Laptop 15s-fq2048nt (2N2R1EA) I could not find service manual. Accroding to Crucial system scan it supports up to 32GB. But I could not find official HP document. I am running on 4GB+8GB (12) for now and I am planing to upgrade to 16x2. Thank you for your help.

[Paul_Tikkanen · Accepted solution]

Hi:

Unfortunately, you will not find an official HP manual for your model.

HP Laptop PC 15s-fq2000 Manuals | HP® Customer Support

The one on your support page is for the older models in the series with the Intel 8th gen core processors and chapter 1 indicates the max memory is 2 x 8 GB.

You can do this to confirm how much memory your notebook can support:

1. In the search box, search for cmd and click Run as administrator.

This will open the command prompt.

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

There, it will show the maximum RAM capacity your PC's motherboard can support.

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

[SHAW_TR]

I just run the prompt and it says;

C:\Users\Üstüncan Şav>wmic memphysical get maxcapacityEx
MaxCapacityEx
33554432

so, it is 32GB max on two slots. Crucial system scanner is correct.

Thank you for your help. 

[Paul_Tikkanen]

You're very welcome.