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‎02-20-2020 02:14 PM

HP Recommended

Yes the original did...

 

I will create a new post then. Thanks for the help!

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‎02-20-2020 02:18 PM

HP Recommended

You're very welcome.

 

Let us know what you find out.

 

Use the utility that I zipped up and attached below to check the specs of the original memory chip and the one you just installed.

 

It should match exactly...timing, etc, or that could cause a problem.

hwi_612.zip
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‎02-20-2020 05:47 PM

HP Recommended

Capture3.PNG

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‎02-20-2020 05:51 PM

HP Recommended

Makes no sense.

 

The old memory runs at 2666 MHz.  The new memory is 2666 MHz, but runs at 2400 MHz.

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‎02-20-2020 06:02 PM

HP Recommended

Apparently this board/BIOS doens't support Intel XMP profiles...

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