• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-19-2020 09:42 PM

HP Recommended
Product: Omen by HP 15-ce018dx
Operating System: Microsoft Windows 10 (64-bit)

I want to find out the maximum RAM I can install on my HP Omen 15-ce018dx . The Maintenance and Service Guide states:

Memory
Support for 16384 MB of DDR4 2666 MHz system memory in the following configurations:
16384 MB (8192 MB × 2)
12288 MB (8192 MB × 1 + 4096 MB × 1)
8192 MB (8192 MB × 1)

 

However the HP Operating System Check indicates that the maximum RAM I can install is 32GB:

2020-03-19 23_36_11-Operating System Check.jpg
 
I would like to install 32GB, but I don't know if the system can take it. Can someone please let me know? Thanks.
2 REPLIES 2

‎03-20-2020 12:30 AM

HP Recommended

@KetongKadiri 

 

You can try at your own risk. The manual says 16GB max, also Crucial

 

         https://www.crucial.com/compatible-upgrade-for/hp---compaq/hp-omen-15-ce018dx

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎03-20-2020 07:23 AM

HP Recommended

Thank you. It is strange why their app would mention one thing while the manual mentions something else.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.