• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Hello All 

I recently acquired this system and i wanted to know what upgrade options are available. this seems to be a decent unit with a little life left, i wanted to replace the hdd with a sata or ssd. i was also thinking about the memory options but i dont know maximum, this unit has the Ryzen 5 cpu with 8gb ram...please advise 

3 REPLIES 3
HP Recommended

Hi:

 

In order for anyone to answer your question, you would have to provide the full model number or product number of your notebook.

 

Find Your HP Laptop Name, Product Number, or Serial Number | HP Notebooks | HP Support

HP Recommended

Hi  Im not sure of what happened but i responded to your reply, but somehow i dont see that it actully made it to the forum, but any way I have a HP laptop 17-cp0013dx, i think it came with 8gb but i wanted to see what i  could bump it up to, wanted to install a larger ssd 

HP Recommended

Hi:

 

Your notebook can  support up to 2 x 8 GB of DDR4-3200 CL22 memory and you can replace the M.2 2280 NVMe SSD with a larger capacity of your choosing.

 

Theoretically there is no limit to the storage capacity of the drive you can install as long as it is single sided so that it fits in the SSD slot.

 

Your notebook's SSD slot is PCIe Gen 3.0.

 

A Gen 4.0 SSD will work fine, but it will not run at its maximum advertised read/write speeds from the gen 3 slot.

 

Below is the link to the service manual:

 

Maintenance and Service Guide

 

If you want to see if your notebook can support more than 2 x 8 GB of memory, you can run this command in Windows Powershell as administrator:

 

Get-CimInstance -ClassName Win32_PhysicalMemoryArray | Select-Object MaxCapacityEx, MemoryDevices

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.