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- Maximum RAM size supported by HP notebook 15-ac189tu and num...

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01-08-2020 02:23 AM
Currently I have 4GB RAM with windows 7 Ultimate 64bit OS. I want to upgrade RAM size. I need to know what is maximum size my laptop support and How many memory slots available. Each slot support how maximum RAM SIZE.
Thank you in advance.
--with regards
Pavan Kumar V
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Accepted Solutions
01-09-2020 06:57 AM
You're very welcome.
According to the HP and Crucial websites, a 16 GB memory module will not work.
If by some chance it did, the memory will run in a lower performing mode than if you installed 2 x 8 GB of memory.
Watch this video...
https://www.youtube.com/watch?v=E_aPaj5QkmM&feature=emb_logo
01-08-2020 07:15 AM
Hi:
Below is the link to the Crucial memory report for your notebook.
2 x 8 GB of memory is supported.
https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/hp-15-ac189tu
01-09-2020 06:57 AM
You're very welcome.
According to the HP and Crucial websites, a 16 GB memory module will not work.
If by some chance it did, the memory will run in a lower performing mode than if you installed 2 x 8 GB of memory.
Watch this video...
https://www.youtube.com/watch?v=E_aPaj5QkmM&feature=emb_logo